Our Delivery Policy
Due to our wax products being freshly made for you. All retail orders are dispatched within 10 business days although we try to dispatch them sooner. All orders are sent by one of the following, which you can choose via the checkout:
Royal Mail 1st Class
Normally arrives in 1-2 business days.
Royal Mail 2nd Class
Normally arrives in 2-3 business days.
Before Contacting Us About Your Order Delivery
We are a small family business and we try our best to process all orders within a couple of days. However, during busy periods or supply chain issues, we may take up to 10 days before dispatching your order.
We are really sorry for any inconveniences caused by this. However, as we grow we aim to get the turn around time right down. In the meantime, please be patient and we will get your order out as soon as reasonably possible.
If your order has still not arrived by 14 Working Days after you have allowed for up to 10-day dispatch plus 4 days delivery, please contact us here and we will chase your order up and get it out to you ASAP.
Thank You for shopping with Pure Loved Aromas we appreciate your support.